Support.

Last Updated: 3/28/2025.

Frequently Asked Questions (FAQ).

How do I manage my subscription?

You can view or change your subscription plan under Profile → Manage Subscription.

Why can't I find my local store?

Make sure you've allowed location access and entered your ZIP code. If your area isn't covered yet, we're working on expanding our database—stay tuned!

How do I add or remove items from my shopping list?

Add: Search for an item under Search, then tap Add to List.
Remove: In the List tab, swipe left or tap the remove icon on an item to delete it.

I'm having trouble logging in. What should I do?

Double-check your email and password. If you used a social login (e.g., Google), ensure you're logged in to the correct account on your device. If issues persist, please reach out to us directly.

Contact Support & Troubleshooting.

If you're experiencing any issues or need additional help, please email us at support@nahren.app.

Support Hours: Mon–Fri, 9:00 AM–5:00 PM ET.

We aim to respond within 24 hours on business days.